Cacoo 101: Multi-user plans

Cacoo offers four multi-user plans.

In this overview, we’ll help you:

  • Choose a plan
  • Upgrade your plan

Choose a plan

Our multi-user plans cater to different budgets, team sizes, and project needs. 

  • Free: Ideal for first-timers who want to explore Cacoo’s features.
  • Team: For professional organizations who want access to all Cacoo features.
  • Education: Discounted option for teachers and students.
  • Enterprise: Installed on your organization’s in-house server to offer full control of files and security settings.
  Free plan1 Team and Education plans Enterprise plan
Number of users/members Unlimited Up to 1,000 Up to 2,000
Sheets 6 Unlimited
Shared folders 1 Unlimited
Personal space Unavailable Legacy plans only2 Unavailable
Video chat Up to 3 members/chat Up to 5 members/chat Unavailable
Diagram exports PNG only PNG, SVG, PDF, PS, PPT
Diagram activity Up to 50 entries/diagram Up to 200 entries/diagram
File uploads Up to 500KB 10 MB 10 MB3
Version history Unavailable Available

1 Doesn’t apply to the Legacy Free plan.

2 Only available with accounts registered before November 27, 2019.

3 Enterprise plan customers can increase the limit to any size.

Upgrade your plan

Plan admins can upgrade plans based on their team’s needs. 

To upgrade your plan:

  • Click on the organization name in the global navigation.
  • Select “Cacoo settings.”
  • Click the “Plan” tab on the left side of the screen.
  • Select “Upgrade.”

  • Select your plan.
  • Select your team size.
  • Enter your billing information.
  • Select “Submit payment.”
  • Your upgraded plan is available to use immediately.

Need to downgrade your plan? Learn more about changing plans. Note that paid plans can’t be changed to Free ones.

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