Update and edit issues

After the issue is registered, users can update the issue, such as issue status, assignee, start and due date, etc. 

Update via the comment section

Users can update some issue attributes from the comment function. Attributes that can be updated from the comment function: 

• Comment & notification
  Add updates and notify the update to the relevant team members.
  
  
• Status
  You can update the issue status. Each issue can be set to one status only.
  

• Assignee
  You can change the assignee to yourself or assign the issue to another member.
  

  Did you know?

  Each issue can only be assigned to 1 assignee
  
  
• Start and Due date
  Update the start and due date of the issue.
  
  
• Est/Act – estimated and actual hour
  You can enter the estimated hour required to complete the issue and the actual hour spent to complete the issue.
  

  Did you know?

  Est/Act attribute will only be available when the chart setting has been enabled in the project settings.
  
  
• Milestone
  Group the issue into a milestone to keep track of the release plan.
  

• Resolution
  Update the resolution attributes based on the issue update.

Edit issue

Changes and updates can be done in more detail when you edit the issue. To edit an issue, select the Edit button on the registered issue page. After updating the issue details, click Save to apply the changes. 

Keep track of the changes or updates made within the issue

All the changes and updates made within the issue will be captured and reflected in the comment section. 

It will capture who made the changes with the date and time. More change details will be listed, such as attributes that the user has updated or any content has been modified. To further review the modified content, click on the Contents of changes link.

Delete issue

To delete an issue, on the registered issue page, click on the Edit button. It will navigate you to the issue editing page. Scroll down to the bottom and select the Delete Issue button.