What are the system requirements for Backlog?
Backlog can be used in these operating systems:
Desktop:
- Windows 10
- Windows 11
- Mac OS (current and most recent previous version)
Mobile:
- iOS 16.0 and above
- Android 10 and above
And in these web browsers:
- Microsoft Edge (latest version)
- Safari (latest version)
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
For version control:
- Git 1.7.10 or higher (if using the Git)
- Subversion 1.7 or higher (if using Subversion)
For exported issue list:
- Microsoft Excel 2010 or higher
Is my data private?
We don’t share your data with anyone, and access to your data is limited to you and those who you’ve given access to your work. We periodically back up your data to prevent loss, and data is deleted immediately upon user request. Data is encrypted by SSL, which helps to prevent data loss, editing, and spoofing.
How do you back up data?
To recover data in the event of a server failure, we do a full database backup daily. We retain 14 backups at a time, and these backups are replicated to another data center. This data is stored in Amazon Web Services (AWS) storage.
Can I recover data from a deleted project?
Deleted project data, including issues, comments, and categories, can’t be recovered.
Can I recover data from a deleted project?
Deleted project data, including issues, comments, and categories, can’t be recovered.
How do you notify users about issues?
Our Nulab status page is updated automatically every minute, and we post updates on X.
What systems and equipment do you use?
- Our servers are firewalled and located in a data center with 24/7 security.
- Our OS has Linux installed.
- We disable unnecessary services that are programmed to start by default.
- We publish the minimum number of ports.
- We update our server software to protect users from security threats and have a reliable security system if these updates can’t be done automatically.
What’s your security and privacy policy?
Read our privacy policy and security policy on our website.