We updated our Free plan to include unlimited members, video chat, and more.
Accounts registered before November 27, 2019 are part of our Legacy Free plan, which can be updated in a few steps. Compare features before permanently updating your plan.
| Features | Legacy Free plan | Updated Free plan |
| Number of users/members | 1 | Unlimited |
| Sheets | 6 | |
| Shared folders | 1 | |
| Collaborators per shared folder | 3 | Unlimited |
| Private diagram collaborators | 15 collaborators/diagram | Unavailable |
| Personal space | Yes | Unavailable |
| Video chat | Unavailable | Up to 3 members/chat |
| Diagram exports | PNG only | |
| File imports | PNG, SVG, and Visio (.vsd and .vdx) | |
| File uploads | Up to 500KB | |
| Version history | Unavailable | |
If you choose to update, we’ll automatically create an organization once the update is complete so you can use all Nulab apps including Cacoo.
To update your Legacy Free plan:
- Open Cacoo.
- Select your profile icon in the top navigation.
- Select “Update your Free plan.”
- Review the dialog.
- Select “Update now.”
Once the update’s complete, all your owned diagrams are migrated to your new organization. Sharing settings aren’t migrated, so existing collaborators need to be reinvited to your organization to regain access to shared diagrams and folders. To regain access to diagrams and folders shared with you, ask the owners to reshare them via public link.
You can also upgrade to our Pro or Team plan but won’t be able to go back to the Legacy Free plan later.