Add an extra layer of security to your non-Managed Account with two-factor authentication. With two-factor authentication, you must enter your password and a verification code—received via email, text message, or authentication app—every time you log in.
In this guide, we’ll show you how to:
- Set up two-factor authentication
- Select your verification method
- Generate backup codes
- Disable two-factor authentication
Set up two-factor authentication
To set up two-factor authentication:
- Select your profile icon in the global navigation.
- Select “My profile.”
- Select the “Security” tab at the top.
- Select “Two-factor authentication” from the menu on the left.
- Select “Start two-factor authentication.”
- Select your verification method.
Select your verification method
There are a few ways to verify your login.
To verify via mobile app:
- Select “Use an app.”
- Download an authentication app. We recommended Google Authenticator, available on iOS and Android.
- Scan the QR code on the screen using the app.
- Enter the verification code from the app.
- Select “Verify.”
Authentication apps still work when your device doesn’t have service or data.
To verify via security key using a USB:
- Select “Use security key.”
To verify via text message:
- Select “Use text message.”
- Enter your mobile phone number.
- Select “Send.”
- Enter the verification code you receive.
- Select “Submit.”
Standard messaging rates apply.
To verify via email:
- Select “Use email.”
- Select “Enable” to send verification codes to that email.
Generate backup codes
Backup codes can help you access your account if you can’t use two-factor authentication. To generate backup codes:
- Select your profile icon in the global navigation.
- Select “My profile.”
- Select the “Security” tab at the top.
- Select “Two-factor authentication” from the menu on the left.
- In the “Backup” section, select “Generate backup codes.”
- A list of 10 backup codes is generated.
- Download or print the list, and store it in a safe place.
- Each backup code can only be used once, and generating a new set will cancel the old ones.
Disable two-factor authentication
To disable two-factor authentication:
- Select your profile icon in the global navigation.
- Select “My profile.”
- Select the “Security” tab at the top.
- Select “Two-factor authentication” from the menu on the left.
- In the “Status” section, select “Disable two-factor authentication.”
- Confirm your choice.