Manage your password

You can reset or change your Nulab Account password at any time. To protect your Nulab Account, weak passwords are alerted when you’re signing up for a new Nulab Account or resetting your Nulab Account password. 

To set a strong password, we recommend that your password is at least 8 to 12 characters long and include numbers, letters (capital and lowercase), and special characters. 

Password restrictions

When signing up for a new Nulab Account or resetting your current Nulab Account password, the following types of passwords will be rejected.  

  • Commonly used passwords
  • Words in the dictionary, or repetitive and ordered characters that are easy to guess
  • Passwords detected to have been leaked in the past by other services 

Changing password

To change your current Nulab Account password,

  1. Click on the organization icon from the global navigation and select My Profile.

  2. On the profile settings page, select Security > Password > Change Password.

  3. Enter your current password and the new password you would like to use, and click the Update button.

Resetting password

If you forget your password, follow the steps to reset your password.

  1. Go to the Password Reminder/Reset Password page. 
  2. Enter your Nulab Account email address, and select Send Email.
  3. A reset password email will be sent to you. Click Reset Password from the email and follow the on-screen instructions to set a new password.

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