How to manage your Nulab account

Nulab offers two types of accounts: Managed Accounts and non-Managed Accounts (Nulab Accounts). Managed Accounts are managed by the organization admin, while non-Managed Accounts are managed by members themselves. The following information relates to non-Managed Accounts.

In this guide, we’ll show you how to:

  • Access your account
  • Edit your account
  • Delete your account

Access your account

Go directly to your account or:

  • Select your profile icon in the global navigation.
  • Select “My profile.”

Edit your account

On the “Account” tab of your profile, you can edit your:

  • Image
  • Username (used for @mentions in Backlog)
  • Unique ID (used for @mentions in Cacoo) 
  • Email
  • Language (English or Japanese only)
  • Time zone
  • Appearance (dark or light mode, or aligned with OS settings)

After making edits, select “Update” at the bottom of the screen to apply the changes.

Delete your account

To delete your account:

  • Go to the “Account” tab of your profile.
  • Select “Delete my account” at the bottom of the page.
  • Confirm your decision.

If you’re unable to delete your account, it may be because you’re:

  • The only admin or plan admin in your organization. Assign another member to your role so that you can delete your account.
  • The only member of your organization. Delete your organization to delete your account.
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