How to download audit logs

Only admins and members with audit log admin privileges can access an organization’s audit logs, and they’re automatically sent a file the first day of each month (2am UTC). They can also export and download current and past audit logs.

Export the current audit log

Exporting the current month’s audit log will only include information up to the current date. For example, if you download November’s audit log on November 15th, the file will only include activity from November 1 to 15.

To export the current month’s audit log:

  • Go to your organization settings.
  • Select the “Organization” tab at the top.
  • Select “Audit log” from the menu on the left.

  • Select the file you want to export.
  • Select “Export.”

  • Select “Continue” in the dialog.
  • Select “Done.”

  • You’ll get an email when the file is ready. Select “Download.”

  • Select “Download” in the dialog.

Download past audit logs

To download past audit logs:

  • Go to your organization settings.
  • Select the “Organization” tab at the top.
  • Select “Audit log” from the menu on the left.
  • Select the file you want to export.
  • Select the download icon.

Access to audit logs

Access to audit logs depends on the status of your plan and account privileges. 


Nulab Pass status
Audit log activity
Recording Downloads Audit log admin
Not active      
Free trial
Paid plan
License count less than total organization members  
Trial expired      
Plan canceled      
Overdue payment1  
Plan terminated due to overdue payment2      
30 days after plan termination All audit log files permanently deleted   Audit log admin privileges removed

1 Failed payments are considered overdue and must be resolved within 14 days.
2 Nulab Pass plan is terminated after the 14-day grace period.

 

Good to know

Follow our troubleshooting tips to resolve any issues with CSV downloads.

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