FAQ & Miscellaneous

Errors & Troubleshooting

• Troubleshooting CSV downloads

Backlog Classic Plan Users

• How to access Backlog as a Legacy plan user

FAQ

• I received an email: “Please update your credit card details”. What should I do?
• I received an email: “Your upcoming payment requires authentication”. What should I do?
• FAQs about billing

Backlog Setup Tutorials

Get started creating, managing, and tracking your projects in Backlog with simple-to-follow tutorials.

Learn more