Delete your account

If you wish to stop using Cacoo, you can opt to delete your account. Deleting your account will not delete the diagrams created. To delete all your diagrams in Cacoo, you will need to delete the organization.

Deleting your account

To delete your account, go to your Nulab Account. On the Profile page, select Delete my account. If you do not have a Nulab Account, please contact us

For more details about deleting your account, refer to the Manage profile support article. 

Did you know?

  • Only users can delete their account.
  • Deleting your account will not delete your created diagrams. The diagrams will remain in the organization even after the user has deleted their account. 
  • For Cacoo Pro plan users, to delete your account, please delete your organization first.
  • For Cacoo legacy Plus plan and legacy Free plan users, deleting your account will cancel the subscription and delete all diagrams in the account. 
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