Managed Account

With Nulab Pass, after the administrator has verified the organization domains, they can create a Managed Account in your organization. Only users invited via the Nulab Pass Managed Account feature are considered as Managed Accounts.

Users can confirm whether they are using a managed account on their account profile page (My Profile>Account) with a tag showing “This account is managed by {organization name}” or there is a “Managed Account” tag displayed on the organization’s members setting page (Organization Settings>Members).

Other accounts are considered as Nulab Accounts, and administrators are unable to manage or make changes to these accounts. 

Below are the main differences between the Managed Account and Nulab Account.

Managed Account

Nulab Account

Administrators can centrally manage accounts.
(eg: user name, email, etc)

Users manage their own accounts.

Users can log in with SAML authentication

Login with Nulab Account registered email and password.

Users are unable to delete their own accounts.

Users can delete their own accounts.

User’s account belongs to only one organization to be managed.

User’s account can belong to more than one organization.

Read more about the user roles and privileges. 

Do you know?

  • For now, existing Nulab Accounts cannot migrate to Managed Accounts automatically. For existing Nulab Account users to use Nulab Pass, you will need to migrate the existing Nulab Account user to Managed Account manually. 
  • User information at the IdP and the Managed Account are not synchronized. Any information changes that have been made in the IdP will not affect their details in the Managed Account. 
  • For now, Managed Account does not support login with a password. Therefore you can only login with SAML by connecting to your IdP. 
  • If you are using the Backlog product, the mandatory “Two-Factor Authentication” (2FA) setting is not applied to Managed Account users or users that are using SAML SSO. To enforce mandatory 2FA, please configure it in your IdP. 

As an organization Admin, you can create, edit, and delete a Managed Account in the organization members setting page. 

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