Two-factor authentication (also known as 2-step verification or 2FA) adds an extra layer of security to your account by requiring a verification code at the time you log in.
How it works:
- Every time you log into your Nulab Account, you’ll be asked to enter a verification code along with your password.
- You’ll receive a verification code via a text message or an authentication app on your mobile phone.
- Enter the code on the Nulab Account login page along with your password, and you will be able to access your account.
Get started with two-factor authentication
- Click on your organization icon in the global bar.
- Select My Profile.
- Click on the Security tab.
- Click on the Two-Factor Authentication link in the left-hand menu.
- Click Start Two-Factor Authentication.
- You may choose the preferred type of authentication.
Verify via the mobile app
To get a verification code from the mobile app:
- Click Use an App.
- Download an authenticator app. We recommend the applications below.
- iOS: Google Authenticator available on iTunes.
- Android: Google Authenticator available on Google Play.
- Scan the QR code with the App.
- Enter the verification code generated by the authenticator app and click Verify. This will enable two-factor authentication on your account.
💡Tips: Authenticator apps generate valid codes even when your device has no service or
data connectivity.
Verify via text message
- Click Use Text Message.
- Enter your mobile phone number and click Send.
- Enter the verification code that you receive and click Submit.
*Standard messaging rates apply.
Verify via Security Key
- Select Add Security Key for Two-Factor Authentication and follow the setup instructions.
Generate backup codes
- Click on your organization icon in the global bar.
- Select My Profile.
- Click on the Security tab.
- Click on the Two-Factor Authentication link in the left-hand menu.
- Click Generate backup codes under the Two-factor Authentication section.
- Click Generate backup codes.
- A list of 10 backup codes will generate. We recommend downloading or printing a copy of your backups and storing them in a safe place.
❗️Note: Each backup code can only be used once. Generating a new set of backup codes will
make the old ones expire.
Disable two-factor authentication
- Click on your organization icon in the global bar.
- Select My Profile.
- Click on the Security tab.
- Click on the Two-Factor Authentication link in the left-hand menu.
- Click Disable Two-factor Authentication.
- Click Disable on the popup to confirm you would like to disable two-factor authentication.