Set up two-factor authentication

Two-factor authentication (also known as 2-step verification or 2FA) adds an extra layer of security to your account by requiring a verification code at the time you log in.

How it works:

• Every time you log into your Nulab Account, you’ll be asked to enter a verification code along with your password.
• You’ll receive a verification code via a text message or an authentication app on your mobile phone.
• Enter the code on the Nulab Account login page along with your password, and you will be able to access your account.

Get started with two-factor authentication

1. Click on your organization icon in the global bar.
2. Select My Profile.
3. Click on the Security tab.
4. Click on the Two-Factor Authentication link in the left-hand menu.
5. Click Start Two-Factor Authentication.
6. You may choose the preferred type of authentication.

Verify via the mobile app

To get a verification code from the mobile app:

1. Click Use an App.
2. Download an authenticator app. We recommend the applications below.
• iOS: Google Authenticator available on iTunes.
• Android: Google Authenticator available on Google Play.
3. Scan the QR code with the App.
4. Enter the verification code generated by the authenticator app and click Verify. This will enable two-factor authentication on your account.

💡Tips: Authenticator apps generate valid codes even when your device has no service or
        data connectivity.

Verify via text message

1. Click Use Text Message.
2. Enter your mobile phone number and click Send.
3. Enter the verification code that you receive and click Submit.

*Standard messaging rates apply.

Verify via Security Key

1. Select Add Security Key for Two-Factor Authentication and follow the setup instructions.
   

Generate backup codes

1. Click on your organization icon in the global bar.
2. Select My Profile.
3. Click on the Security tab.
4. Click on the Two-Factor Authentication link in the left-hand menu.
5. Click Generate backup codes under the Two-factor Authentication section.
6. Click Generate backup codes.
7. A list of 10 backup codes will generate. We recommend downloading or printing a copy of your backups and storing them in a safe place.

❗️Note: Each backup code can only be used once. Generating a new set of backup codes will
        make the old ones expire.

Disable two-factor authentication

1. Click on your organization icon in the global bar.
2. Select My Profile.
3. Click on the Security tab.
4. Click on the Two-Factor Authentication link in the left-hand menu.
5. Click Disable Two-factor Authentication.
6. Click Disable on the popup to confirm you would like to disable two-factor authentication.